Abstract:
Purpose – Unions and organizations interests are often seen to be in competition. However, union-voice
hypothesis suggests that unions can provide a distinctive mechanism to lower organizational costs by
reducing exit behavior, absence from work and conflict levels at work. This study aims to look at union
participation as a form of voice which is affected by a number of antecedents and in turn has an effect upon
the workers performance (i.e. worker behavior effectiveness [WBE]) in an organization.
Design/methodology/approach – The study draws on data from 340 permanent labors working in 19
manufacturing units across different regions of India to explore both the antecedents and outcomes of union
participation. Hypotheses are tested using mediation analysis.
Findings – Results indicate statistically significant relationships between union participation, its
antecedents andWBE, with union participation partially influencing the relationship between the constructs.
Originality/value – Uniqueness of the study lies in its findings which report positive relationship among
union participation, its antecedents and behavior effectiveness. Contrary to the traditional belief that unions
are detrimental to the health of any organization, the study suggests that workers decision to join and
participate in unions should be viewed positively because only if a person is willing to stay with the
organization, he/she seeks to resolve the issues/problems through collective mechanism of union participation
and which in turn leads to enhanced performance, reduced absenteeism at the workplace.
